Extensive Online Documentation
Learn what online documentation is actually and exactly how it might help you better comprehend the website hosting world.
Even though the web hosting service offered by the different companies is more or less identical, each provider has got their own platform with its own modifications and different ways to carry out given operations. That is the reason why, an extensive knowledge base would be exceptionally useful both for people with no experience and for technically competent users who will eventually learn how certain procedures are executed, but will lose some time in the process. The objective of such a knowledge base is to help make the service fast and simple to use, saving users lots of time and efforts. The consequence is more pleased customers, as they can effortlessly find the info they are looking for, and significantly less work for the client care team representatives, because typically most of the inquiries and issues that customers have are already listed in the knowledge base. If the articles themselves are written well and cover more things, you’ll be able to learn more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Shared Hosting
All Linux shared hosting that we offer feature an in-depth knowledge base where you can find everything you should know about your hosting account. Regardless of whether you intend to create a new MySQL database, to forward a domain using an .htaccess config file or to set up an email account on your computer or cell phone, you can just read our help articles and all the information that you need will be there. When you go to a given section of your Hepsia Control Panel, you will see articles that pertain to the functions that you can access through it. If you want to see the entire article archive and get familiar with all the functions that Hepsia is offering, or only to read generic info about the hosting service, you can browse the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our very best to encompass any issue that you might possibly chance upon, but in case you don’t find the information that you’re looking for, you can always contact us, as our customer care staff is available day and night.