24/7 Customer Support in Shared Hosting
We offer 24/7 billing, customer and tech support for all our Linux shared hosting. Even if you are not our client yet and you have questions, we will give you a hand without delay and provide you with the necessary info, to give you a choice to make the best decision when you get your new web hosting account. We are available at any moment, including holidays and weekends, and we provide you with several means of communication to get in touch with us - live chat, phone, e-mail messages and support tickets. To make things easier for you, we have several telephone numbers around the world, thus you will be able to call the one which is closer to you. The max response time for the emails and your tickets is one hour. The regular response time is around 15-20 minutes, so you can forget all about waiting for several days to get assistance for any task or issue, regardless of its complexity.