The service uptime is sometimes ignored by a lot of people when they're searching for a new shared hosting provider, but it can often be far more important than the actual plan attributes. It won't matter how good a plan is if the sites hosted inside the account are unavailable for extended periods. This kind of downtimes are frequently penalized by search engines, not mentioning the fact that site visitors will most likely not go back to a site they experience difficulties with. Because of this, it is essential to look into the stability of the web hosting service prior to getting a new account to be sure that the prosperity of your sites won't depend on third-party variables, but entirely on their content and on your marketing and advertising campaigns.

Service Uptime Guarantee in Shared Hosting

Using a shared hosting account through our company, you will be able to enjoy 99.9% server uptime. We've basically got rid of the downtime since we use an innovative cloud hosting platform and we do not deal with everything on a single web server like the majority of service providers do. Rather, we run each and every service on an independent cluster of servers, so your files, e-mails, databases, etc, will be addressed by different servers. Thus, we're able to also balance the load considerably more efficiently and ensure the stable operation of your websites at all times. The availability of the web servers is guaranteed by a couple of backbone Internet providers and diesel-powered backup generators, so your sites are going to be operational no matter what. We also have administrators monitoring the web servers 24 / 7, including weekends & holidays, and they will take care of any unforeseen issue that might appear.

Service Uptime Guarantee in Dedicated Hosting

Our dedicated plans feature a 99.9% hosting server and network uptime guarantee and maintenance procedures are contained in the other .01% of the time. We test each and every server extensively before we hand it over to the customer and we work with new hardware components in order to avoid any chance of hardware issues. Any unexpected software difficulties are going to be resolved straight away by our system admins as they keep tabs on all the hosting servers 24/7. To avoid infrastructural troubles, our data center in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connectivity to the machines is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your are flooded, we can respond quickly and filter the unwelcome traffic before it reaches your dedicated server and interrupts the proper functioning of your websites.