Phone Support in Shared Hosting
We believe that having the option to communicate with a live consultant is very important, so we have three support lines all around the world (UK, USA and Australia) and you can get in touch with us on the phone for fourteen hours every day. If you consider getting one of our Linux shared hosting, for example, you have the option to phone us and find out more about our solutions before you order in order to be sure that we meet all of the system requirements for your sites. Following the purchase, you will be able to get in touch with us about any sales and billing issues you may experience, or get any kind of general or basic tech information that you need. We have tried to find the perfect balance between phone and ticket support, so for entirely technical matters you'll have to use our ticketing system, which will make it easier to monitor the communication as well as any new developments in the resolution of the issue.